Multiverse Gaming - Server Performance Issues – Incident details

All systems operational

Server Performance Issues

Resolved
Degraded performance
Started over 1 year agoLasted 1 day

Affected

Gmod

Degraded performance from 5:05 PM to 8:28 PM

Clone Wars RP [Old]

Degraded performance from 5:05 PM to 8:28 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We believe we have identified two possible new systems causing the performance issues, the 501st halo shield and the holocall addon. Both have been removed pending further investigation and testing, however it is unlikely they will be returning.

    We will continue to monitor the servers performance over the next few days to ensure that removing these two addons has fixed the issues.

    We apologise for the disruption today and hope tomorrow goes a bit smoother (what great start to 2025!!)

  • Investigating
    UTC
    Investigating

    Apologise for the sudden restart, the server was having some major networking errors that needed sorted, and made communicating via console impossible.

    Further we are aware of some other performance issue affecting the server. We are currently looking into potential causes for this and will update when we have more information.